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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of a decision table with criteria rows, weighted ratings, and a narrowly leading alternative.
Decision Making
Decision Matrix
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Trade-off Analysis.
Decision Making
Trade-off Analysis
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With limited resources, quality, speed, cost, and risk almost always compete with each other. Trade-off Analysis makes these tensions explicit and prevents decisions from producing hidden side effects.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Tage45-90 min1-2 Tage45-120 min
Participantsdifferent
Internes Team2-810-502-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesDecision Matrix, Scoring Rationale, Selected OptionKano Matrix, Feature Classes, Priority ThemesTrade-off Matrix, Criteria List, Decision Rationale, Accepted Downsides
Tagsno overlap
ResearchCustomerSynthesis
DecisionCriteriaScoringTradeoffs
SatisfactionPrioritizationCustomer
TradeoffsDecisionCriteriaOptions
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