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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration for Trade-off Analysis.
Decision Making
Trade-off Analysis
Paper matrix with six colored hat cards for information, feeling, value, caution, ideas and process control.
Facilitation
Six Thinking Hats
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.With limited resources, quality, speed, cost, and risk almost always compete with each other. Trade-off Analysis makes these tensions explicit and prevents decisions from producing hidden side effects.When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Tage1-3 h45-120 min45-90 min
Participantsdifferent
Internes Team5-302-84-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesConsensus Clusters, Theme Titles, Priority AreasTrade-off Matrix, Criteria List, Decision Rationale, Accepted DownsidesPerspective Notes, Decision Inputs, Action Items
Tagsno overlap
ResearchCustomerSynthesis
FacilitationConsensusWorkshopAlignment
TradeoffsDecisionCriteriaOptions
FacilitationOptionsDecision
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