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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Tage20-45 min30–60 min per interview1-2 Tage
Participantsdifferent
Internes TeamBased on research question1 participant per interviewBased on research question
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesContent groups, Label set, IA hypothesesInterview Notes, Themes, Insight SummaryFindability Metrics, Path Analysis, Revised IA
Tagsno overlap
ResearchCustomerSynthesis
Information architectureNavigationStructure
QualitativeResearchCustomerDiscovery
Information architectureNavigationFindability
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