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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Tage20-45 min30-60 min je Interview1-2 Tage
Participantsdifferent
Internes TeamBased on research question5-12 InterviewsBased on research question
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesContent groups, Label set, IA hypothesesInterview Notes, Opportunity Themes, Customer QuotesFindability Metrics, Path Analysis, Revised IA
Tagsno overlap
ResearchCustomerSynthesis
Information architectureNavigationStructure
DiscoveryInterviewsOpportunityCustomer
Information architectureNavigationFindability
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