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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-3 Tage2-4 h2-6 h45–90 min
Participantsdifferent
Internes Team2-63-103-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesBarrier Inventory, Failure Analysis per Barrier, Action BacklogEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
ResearchCustomerSynthesis
Root causeSafetyIncident
CausalityIncidentRoot causeTimeline
SynthesisQualitativeRoot cause
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