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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Affinity Diagramming
UX Research
Affinity Diagramming
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Tage1-2 h45–90 min1-3 h
Participantsdifferent
Internes Team3-83-103-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesInception Canvas, Risks, Goal List, Open QuestionsTheme clusters, Insight statements, Opportunity areasCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
ResearchCustomerSynthesis
AlignmentArchitectureCanvas
SynthesisQualitativeRoot cause
JourneyCustomerService designCanvas
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