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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for 3-Circle Venn Diagram
Facilitation
3-Circle Venn Diagram
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When three perspectives matter at the same time, a Three-Circle Venn Diagram shows the overlaps and remainders precisely. It makes visible where shared effect arises and where only a partial perspective applies.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Tage1-2 h45-90 min15-45 min
Participantsdifferent
Internes Team4-123-122-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesAlignment Map, Open Issues, Decision QuestionsExpectation Map, Alignment Notes, AgreementsVenn Diagram, Overlap Notes, Differentiators
Tagsno overlap
ResearchCustomerSynthesis
AlignmentStakeholdersStrategyFacilitation
AlignmentStakeholdersTeam
ComparisonFacilitationAlignment
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