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| Criterion | ![]() Operations PDCA Cycle | ![]() Business Strategy Balanced Scorecard | ![]() Product Strategy KPI Tree | ![]() UX Research HEART Framework |
|---|---|---|---|---|
Purposedifferent | For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | Low | High | Medium | Medium |
Timedifferent | 1 h bis mehrere Wochen | Halber Tag bis mehrere Wochen | 90-180 min initial, dann laufend | 120 min initial, dann laufend |
Participantsdifferent | 1-8 | 4-12 | 3-8 | 3-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | PDCA Log, Experiment Plan, Learning Outcome, Standard Change | Balanced Scorecard, Strategic Measures, Initiative Map | KPI Tree, Owner List | HEART-GSM Table, Dashboard |
Tagsno overlap | Continuous improvementLeanExperiments | StrategyMetricsExecution | MetricsStrategyAlignmentMeasurement | MetricsUX researchMeasurementSatisfaction |



