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Criterion
Paper illustration of Outcome-Driven Innovation with its method-specific working model.
Product Discovery
Outcome-Driven Innovation
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighMediumLowHigh
Timedifferent
Mehrere Wochen1-3 h30-120 min2-6 h
Participantsdifferent
2-6 researchers plus sample2-62-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Desired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypothesesStandard Work Sheet, Deviation List, Improved Standard, Training NeedsObservation Notes, Improvement IdeasFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
OutcomesInnovationResearchQuantitative
LeanProcessQuality
LeanObservationProcessOperations
RiskQualityOperationsRoot cause
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