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Criterion
Paper illustration of Outcome-Driven Innovation with its method-specific working model.
Product Discovery
Outcome-Driven Innovation
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitysame
HighHighHighHigh
Timedifferent
Mehrere Wochen1 Tag bis mehrere WochenMehrere Tage bis Wochen2-6 h
Participantsdifferent
2-6 researchers plus sample4-102-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Desired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypothesesProblem Statement, Prototype, Test LearningsMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
OutcomesInnovationResearchQuantitative
InnovationPrototypeResearch
Root causeSafetySystemicIncident
CausalityIncidentRoot causeTimeline
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