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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
HighHighLowHigh
Timedifferent
Half day0.5-3 Tage15-30 min1-6 Wochen
Participantsdifferent
3-125-152-64-10
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Leverage Map, Action StrategyRich Picture, Root Definitions, Conceptual Models, Change AgendaRoot cause notes, Countermeasures8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Systems thinkingChangeStrategy
Soft systemsComplexitySensemakingSystems thinking
Root causeIncidentLeanProblem solving
QualityProblem solvingRoot cause
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