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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighLowLowHigh
Timedifferent
Half day30-60 min15-30 min2-6 h
Participantsdifferent
3-122-82-63-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Leverage Map, Action StrategyFishbone Diagram, Cause Categories, Investigation BacklogRoot cause notes, CountermeasuresFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Systems thinkingChangeStrategy
Root causeQualityOperations
Root causeIncidentLeanProblem solving
RiskQualityOperationsRoot cause
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