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Criterion
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
HighHighMediumLow
Timedifferent
Half day1-6 Wochen2-4 h30-60 min
Participantsdifferent
3-124-102-62-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Leverage Map, Action Strategy8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFamily Tree Diagram, Pattern Notes, Systemic MeasuresIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
Systems thinkingChangeStrategy
QualityProblem solvingRoot cause
Root causePatternsIncidentSystemic
Systems thinkingRoot causePatterns
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