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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighLowMediumHigh
Timedifferent
2-8 h30-60 min45-120 min2-6 h
Participantsdifferent
2-82-82-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanFishbone Diagram, Cause Categories, Investigation BacklogChange Matrix, Cause Hypotheses, Validation Questions, Action ListFMEA Table, Risk Priority, Mitigation Actions
Tags1 shared
Problem solvingRoot causeDecisionOperations
Root causeQualityOperations
ChangeRoot causeTroubleshootingComparison
RiskQualityOperationsRoot cause
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