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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of Competency Questions with its method-specific working model.
Knowledge Modeling
Competency Questions
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.Competency Questions translate a domain model into concrete questions that it must be able to answer. The method keeps the model's scope clean and prevents pretty but useless structures.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighMediumHighHigh
Timedifferent
2-8 h2-4 h1-6 Wochen2-6 h
Participantsdifferent
2-82-84-103-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanCompetency Question Set, Required Concepts, Test Queries, Coverage Matrix8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
Problem solvingRoot causeDecisionOperations
OntologyKnowledge graphScopeRequirementsSemantic
QualityProblem solvingRoot cause
RiskQualityOperationsRoot cause
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