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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for DACI
Decision Making
DACI
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.
Complexitydifferent
HighMediumLowLow
Timedifferent
2-8 h45-90 min30-60 min45-90 min
Participantsdifferent
2-82-52-102-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanA3 Report, Action Plan, Root Cause AnalysisDACI Matrix, Decision Owner, Decision LogRACI Matrix, Responsibility Map, Decision Notes
Tagsno overlap
Problem solvingRoot causeDecisionOperations
LeanProblem solvingCoachingOperations
DecisionRolesGovernanceAlignment
RolesResponsibilityGovernanceOperations
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