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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
HighMediumLowHigh
Timedifferent
2-8 h45-90 min20-45 min1-6 Wochen
Participantsdifferent
2-82-53-124-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanA3 Report, Action Plan, Root Cause AnalysisLessons learned, Action items, Event summary8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Problem solvingRoot causeDecisionOperations
LeanProblem solvingCoachingOperations
LearningOperationsImprovement
QualityProblem solvingRoot cause
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