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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
HighMediumLowHigh
Timedifferent
2-8 h45-90 min15-30 min1-6 Wochen
Participantsdifferent
2-82-52-64-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanA3 Report, Action Plan, Root Cause AnalysisRoot cause notes, Countermeasures8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tags1 shared
Problem solvingRoot causeDecisionOperations
LeanProblem solvingCoachingOperations
Root causeIncidentLeanProblem solving
QualityProblem solvingRoot cause
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