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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
HighLowHighHigh
Timedifferent
2-8 h15-30 min2-6 h1-6 Wochen
Participantsdifferent
2-82-63-104-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanRoot cause notes, CountermeasuresFMEA Table, Risk Priority, Mitigation Actions8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tags1 shared
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
RiskQualityOperationsRoot cause
QualityProblem solvingRoot cause
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