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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
HighLowHighHigh
Timedifferent
2-8 h15-30 min90-180 min1-6 Wochen
Participantsdifferent
2-82-63-84-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanRoot cause notes, CountermeasuresCoD Table, Prioritization Sequence8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
PrioritizationDeliveryEconomicsDecision
QualityProblem solvingRoot cause
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