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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
HighLowMediumHigh
Timedifferent
2-8 h15-30 min45-120 min1-6 Wochen
Participantsdifferent
2-82-62-64-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanRoot cause notes, CountermeasuresChange Matrix, Cause Hypotheses, Validation Questions, Action List8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tags1 shared
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
ChangeRoot causeTroubleshootingComparison
QualityProblem solvingRoot cause
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