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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
HighLowHighHigh
Timedifferent
2-8 h15-30 min2-6 h1-6 Wochen
Participantsdifferent
2-82-63-104-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanRoot cause notes, CountermeasuresEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tags1 shared
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
CausalityIncidentRoot causeTimeline
QualityProblem solvingRoot cause
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