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Criterion
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
HighLowLowHigh
Timedifferent
2-8 h15-30 min45-90 min1-6 Wochen
Participantsdifferent
2-82-62-84-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Problem Analysis, Decision Analysis, Risk PlanRoot cause notes, CountermeasuresAssumption List, Critical Assumptions, Learning Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
AssumptionsRiskDecisionDiscovery
QualityProblem solvingRoot cause
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