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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper matrix with six colored hat cards for information, feeling, value, caution, ideas and process control.
Facilitation
Six Thinking Hats
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together.For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-2 Tage45-90 min30-90 min90-180 min
Participantsdifferent
10-504-121-63-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesPerspective Notes, Decision Inputs, Action ItemsDecision Tree, Option Map, Assumption ListCoD Table, Prioritization Sequence
Tagsno overlap
SatisfactionPrioritizationCustomer
FacilitationOptionsDecision
DecisionTreeOptions
PrioritizationDeliveryEconomicsDecision
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