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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-2 Tage1-3 Tage1-4 h30-60 min
Participantsdifferent
10-50Internes Team3-81-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesPersona Profiles, Needs Summary, Scenario NotesProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanPareto Chart, Top Causes, Focus List
Tagsno overlap
SatisfactionPrioritizationCustomer
ResearchCustomerSynthesis
Root causeProblem solvingQualityIncident
PrioritizationQualityFocusRoot cause
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