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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Paper illustration of a four-quadrant grid with tasks sorted by importance and urgency and translated into actions.
Decision Making
Eisenhower Matrix
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle.It separates true priorities from noise so it becomes clear what should be done now, scheduled, delegated, or dropped.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-2 Tage1-3 Wochen30-60 min15-30 min
Participantsdifferent
10-505-12 Interviews1-61-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesJob Stories, Outcome Statements, Opportunity ListPareto Chart, Top Causes, Focus ListEisenhower Matrix, Action List, Delegation Notes
Tagsno overlap
SatisfactionPrioritizationCustomer
CustomerOutcomesNeeds
PrioritizationQualityFocusRoot cause
PrioritizationFocusTasks
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