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| Criterion |  Product Discovery Kano Model |  UX Research HEART Framework |  Decision Making Decision Matrix |  Delivery Cost of Delay |
|---|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic. | Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence. |
Complexitydifferent | Medium | Medium | Medium | High |
Timedifferent | 1-2 Tage | 120 min initial, dann laufend | 45-90 min | 90-180 min |
Participantsdifferent | 10-50 | 3-6 | 2-8 | 3-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | HEART-GSM Table, Dashboard | Decision Matrix, Scoring Rationale, Selected Option | CoD Table, Prioritization Sequence |
Tagsno overlap | SatisfactionPrioritizationCustomer | MetricsUX researchMeasurementSatisfaction | DecisionCriteriaScoringTradeoffs | PrioritizationDeliveryEconomicsDecision |