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| Criterion |  Product Discovery Kano Model |  UX Research Empathy Mapping |  Operations Causal Factor Analysis |  UX Research Affinity Diagramming |
|---|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Medium | Low | High | Low |
Timedifferent | 1-2 Tage | 30–60 min | 2-6 h | 45–90 min |
Participantsdifferent | 10-50 | 4-8 | 3-10 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Empathy Map, Assumptions List, Research Gaps | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | SatisfactionPrioritizationCustomer | SynthesisQualitativeWorkshop | CausalityIncidentRoot causeTimeline | SynthesisQualitativeRoot cause |