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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for ABC Analysis
Operations
ABC Analysis
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-2 Tage30–60 min30-60 min45–90 min
Participantsdifferent
10-504-81-53-10
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesEmpathy Map, Assumptions List, Research GapsABC Classification, Focus Rules, Control ListTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
SatisfactionPrioritizationCustomer
SynthesisQualitativeWorkshop
PrioritizationOperationsPortfolio
SynthesisQualitativeRoot cause
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