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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Causal Loop Diagram workspace showing the question, observations, and next decision.
Systems Thinking
Causal Loop Diagram
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.A Causal Loop Diagram makes feedback, reinforcement, and balance in a system legible. It uncovers side effects and self-reinforcement that stay hidden in linear explanations.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumHighMediumHigh
Timedifferent
1-2 Tage2-6 h1-3 h2-6 h
Participantsdifferent
10-503-82-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesCurrent Reality Tree, Core Problems, Intervention IdeasCausal Loop Diagram, Feedback Notes, Leverage PointsEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
SatisfactionPrioritizationCustomer
Systems thinkingRoot causeConstraintsCausality
FeedbackSystems thinkingCausalityDynamics
CausalityIncidentRoot causeTimeline
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