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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for ABC Analysis
Operations
ABC Analysis
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-2 Tage20-45 min1-2 Tage30-60 min
Participantsdifferent
10-50Based on research questionBased on research question1-5
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority ThemesContent groups, Label set, IA hypothesesFindability Metrics, Path Analysis, Revised IAABC Classification, Focus Rules, Control List
Tagsno overlap
SatisfactionPrioritizationCustomer
Information architectureNavigationStructure
Information architectureNavigationFindability
PrioritizationOperationsPortfolio
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