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Criterion
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Eat the Frog
Operations
Eat the Frog
Paper illustration for Ivy Lee Method
Operations
Ivy Lee Method
Purposedifferent
When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.The method protects energy and attention for the task that creates the largest progress and is often postponed.With a restless workday full of too many open items, the method creates radical simplicity. It directs attention to a short sequence instead of a broad, still-open field.
Complexitydifferent
MediumHighLowLow
Timedifferent
1-2 Tage1-6 Wochen15-90 min daily5-10 min daily
Participantsdifferent
10-504-1011
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncAsync
Outputdifferent
Kano Matrix, Feature Classes, Priority Themes8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanPriority Task, Completion Note, Daily FocusDaily Priority List, Completion Notes
Tagsno overlap
SatisfactionPrioritizationCustomer
QualityProblem solvingRoot cause
PrioritizationProductivityFocusExecution
PrioritizationProductivityExecution
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