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| Criterion |  Product Discovery Kano Model |  Operations 8D Problem Solving |  Product Strategy Counter Metrics |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. |
Complexitydifferent | Medium | High | Low |
Timedifferent | 1-2 Tage | 1-6 Wochen | 30-60 min |
Participantsdifferent | 10-50 | 4-10 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Counter Metric List, Guardrail Definitions |
Tagsno overlap | SatisfactionPrioritizationCustomer | QualityProblem solvingRoot cause | MetricsMeasurementStrategyExperiments |
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