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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() UX Research Usability Testing | ![]() UX Research Tree Testing | ![]() UX Research Card Sorting |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down. | When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination. | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 1-3 Wochen | 1-2 h je Session | 1-2 Tage | 20-45 min |
Participantsdifferent | 5-12 Interviews | Based on research question | Based on research question | Based on research question |
Formatdifferent | Workshop + async | Workshop + async | Async | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Usability Issues, Severity List, Recommendations | Findability Metrics, Path Analysis, Revised IA | Content groups, Label set, IA hypotheses |
Tagsno overlap | CustomerOutcomesNeeds | ValidationUXPrototype | Information architectureNavigationFindability | Information architectureNavigationStructure |



