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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of Outcome-Driven Innovation with its method-specific working model.
Product Discovery
Outcome-Driven Innovation
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-3 Wochen1-2 TageMehrere Wochen1-2 Tage
Participantsdifferent
5-12 InterviewsBased on research question2-6 researchers plus sample10-30
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListFindability Metrics, Path Analysis, Revised IADesired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypothesesClick Heatmap, Success Rate, Design Recommendations
Tagsno overlap
CustomerOutcomesNeeds
Information architectureNavigationFindability
OutcomesInnovationResearchQuantitative
UXNavigationFindabilityValidation
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