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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper matrix with six colored hat cards for information, feeling, value, caution, ideas and process control.
Facilitation
Six Thinking Hats
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together.For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Wochen45-90 min30-90 min60-90 min
Participantsdifferent
5-12 Interviews4-121-64-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListPerspective Notes, Decision Inputs, Action ItemsDecision Tree, Option Map, Assumption ListProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
CustomerOutcomesNeeds
FacilitationOptionsDecision
DecisionTreeOptions
FacilitationDecisionProblem solvingWorkshop
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