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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper Kanban board with To Discuss, Discussing and Discussed columns, topic cards, votes and timer.
Facilitation
Lean Coffee
Paper illustration for World Café.
Facilitation
World Café
Paper illustration for Fishbowl Discussion.
Facilitation
Fishbowl Discussion
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a group without a fixed agenda needs to get into useful conversations quickly, Lean Coffee structures the start around interests rather than a presentation. The group itself negotiates which topics get time first and which wait.When a group needs to connect many viewpoints in a short time, World Café creates a calm alternation between closeness and rotation. It sets thinking in motion without forcing the conversation into full-plenary rigidity.When a controversial topic needs depth and discipline at the same time, Fishbowl Discussion makes the structure of the conversation transparent. The format keeps the core small enough for real dialogue and open enough for controlled turnover.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen30-90 min60-180 min45-90 min
Participantsdifferent
5-12 Interviews3-2012-100+8-80
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListPrioritized Topics, Discussion Notes, Action ItemsTable Notes, Emergent Themes, Shared QuestionsDiscussion Insights, Observed Tensions, Follow-up Questions
Tagsno overlap
CustomerOutcomesNeeds
FacilitationAutonomyDialogue
FacilitationDialogueLarge groupSensemaking
FacilitationDialogueLarge group
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