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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Facilitation Lean Coffee | ![]() Product Discovery Kano Model | ![]() Facilitation Fishbowl Discussion |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When a group without a fixed agenda needs to get into useful conversations quickly, Lean Coffee structures the start around interests rather than a presentation. The group itself negotiates which topics get time first and which wait. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When a controversial topic needs depth and discipline at the same time, Fishbowl Discussion makes the structure of the conversation transparent. The format keeps the core small enough for real dialogue and open enough for controlled turnover. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 1-3 Wochen | 30-90 min | 1-2 Tage | 45-90 min |
Participantsdifferent | 5-12 Interviews | 3-20 | 10-50 | 8-80 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Prioritized Topics, Discussion Notes, Action Items | Kano Matrix, Feature Classes, Priority Themes | Discussion Insights, Observed Tensions, Follow-up Questions |
Tagsno overlap | CustomerOutcomesNeeds | FacilitationAutonomyDialogue | SatisfactionPrioritizationCustomer | FacilitationDialogueLarge group |



