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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration of ICE Scoring with its method-specific working model.
Product Strategy
ICE Scoring
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration of a decision table with criteria rows, weighted ratings, and a narrowly leading alternative.
Decision Making
Decision Matrix
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When ideas need sorting quickly, it condenses impact, confidence, and effort into one compact score. It connects customer value, product logic, and decision priorities. The result is captured as an ICE table and top-ideas list.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen30-60 min1-2 Tage45-90 min
Participantsdifferent
5-12 Interviews2-810-502-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListICE Table, Top Idea ListKano Matrix, Feature Classes, Priority ThemesDecision Matrix, Scoring Rationale, Selected Option
Tagsno overlap
CustomerOutcomesNeeds
PrioritizationScoringGrowthDecision
SatisfactionPrioritizationCustomer
DecisionCriteriaScoringTradeoffs
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