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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Fishbowl Discussion.
Facilitation
Fishbowl Discussion
Paper illustration for World Café.
Facilitation
World Café
Paper Kanban board with To Discuss, Discussing and Discussed columns, topic cards, votes and timer.
Facilitation
Lean Coffee
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a controversial topic needs depth and discipline at the same time, Fishbowl Discussion makes the structure of the conversation transparent. The format keeps the core small enough for real dialogue and open enough for controlled turnover.When a group needs to connect many viewpoints in a short time, World Café creates a calm alternation between closeness and rotation. It sets thinking in motion without forcing the conversation into full-plenary rigidity.When a group without a fixed agenda needs to get into useful conversations quickly, Lean Coffee structures the start around interests rather than a presentation. The group itself negotiates which topics get time first and which wait.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Wochen45-90 min60-180 min30-90 min
Participantsdifferent
5-12 Interviews8-8012-100+3-20
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListDiscussion Insights, Observed Tensions, Follow-up QuestionsTable Notes, Emergent Themes, Shared QuestionsPrioritized Topics, Discussion Notes, Action Items
Tagsno overlap
CustomerOutcomesNeeds
FacilitationDialogueLarge group
FacilitationDialogueLarge groupSensemaking
FacilitationAutonomyDialogue
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