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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Operations Fishbone Diagram | ![]() Operations Fault Tree Analysis | ![]() Operations Barrier Analysis |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. | For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitydifferent | Medium | Low | High | Medium |
Timedifferent | 1-3 Wochen | 30-60 min | 2-6 h | 2-4 h |
Participantsdifferent | 5-12 Interviews | 2-8 | 3-8 | 2-6 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Fishbone Diagram, Cause Categories, Investigation Backlog | Fault Tree, Critical Paths, Cause Hypotheses, Control Actions | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | CustomerOutcomesNeeds | Root causeQualityOperations | RiskRoot causeSafety | Root causeSafetyIncident |



