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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of GIST Planning with its method-specific working model.
Product Strategy
GIST Planning
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.GIST Planning helps clarify target groups, value, goals, and priorities. It links customer value, product logic, and decision priorities, and captures the result as goals, an idea bank, and a step-project list.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen20-45 minWochen bis Monate je Goal1-2 Tage
Participantsdifferent
5-12 InterviewsBased on research question3-10Based on research question
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListContent groups, Label set, IA hypothesesGoals, Idea bank, Step-project list, Tasks, Learning reportsFindability Metrics, Path Analysis, Revised IA
Tagsno overlap
CustomerOutcomesNeeds
Information architectureNavigationStructure
RoadmapOutcomesPlanningExperiments
Information architectureNavigationFindability
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