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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumHighMediumHigh
Timedifferent
1-3 WochenSeveral meetings plus preparation and analysis; total effort depends on scope1-4 h1-6 Wochen
Participantsdifferent
5-12 InterviewsEvaluation team, architects, and relevant stakeholders3-84-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListPrioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigationsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
CustomerOutcomesNeeds
ArchitectureQualityRiskTradeoffsStakeholders
Root causeProblem solvingQualityIncident
QualityProblem solvingRoot cause
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