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| Criterion |  Product Discovery Jobs to Be Done |  UX Research Affinity Diagramming |  Innovation Design Thinking |  UX Research User Interviews |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. |
Complexitydifferent | Medium | Low | High | Low |
Timedifferent | 1-3 Wochen | 45–90 min | 1 Tag bis mehrere Wochen | 30–60 min per interview |
Participantsdifferent | 5-12 Interviews | 3-10 | 4-10 | 1 participant per interview |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Theme clusters, Insight statements, Opportunity areas | Problem Statement, Prototype, Test Learnings | Interview Notes, Themes, Insight Summary |
Tagsno overlap | CustomerOutcomesNeeds | SynthesisQualitativeRoot cause | InnovationPrototypeResearch | QualitativeResearchCustomerDiscovery |