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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Operations 8D Problem Solving | ![]() Operations Scatter Diagram | ![]() Operations Failure Mode and Effects Analysis |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. |
Complexitydifferent | Medium | High | Low | High |
Timedifferent | 1-3 Wochen | 1-6 Wochen | 30-90 min | 2-6 h |
Participantsdifferent | 5-12 Interviews | 4-10 | 1-4 | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Scatter Plot, Korrelationsnotiz, Hypothesenliste | FMEA Table, Risk Priority, Mitigation Actions |
Tagsno overlap | CustomerOutcomesNeeds | QualityProblem solvingRoot cause | Root causeQualityVisualization | RiskQualityOperationsRoot cause |



