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Selected:Customer Journey MappingViews and BeyondLASR (Lightweight Approach for Software Reviews)Architecture Decision Record
| Criterion | ![]() UX Research Customer Journey Mapping | ![]() Architecture Views and Beyond | ![]() Architecture LASR (Lightweight Approach for Software Reviews) | ![]() Architecture Architecture Decision Record |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. | An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 2-4 h | 1-3 Tage | 3–4 h for initial assessment; preparation and deeper analysis additional | 15-45 min |
Participantsdifferent | 4-10 | 1-4 | 1 or a small team; particularly suitable for 3–4 people | 1-3 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Architecture Views, Cross-view Notes, Rationale | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks | ADR File, Decision Log, Rationale |
Tagsno overlap | JourneyServiceService design | DocumentationStakeholdersArchitecture | ArchitectureQualityRiskAssessmentLean | ArchitectureRationaleDocumentationGovernance |



