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Selected:Customer Journey MappingTeam CharterSoftware Architecture CanvasTeam Topologies Interaction Modes
| Criterion |  UX Research Customer Journey Mapping |  Facilitation Team Charter |  Architecture Software Architecture Canvas |  Team Design Team Topologies Interaction Modes |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. | The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 2-4 h | 2-4 h | 1-2 h | Half day |
Participantsdifferent | 4-10 | 3-12 | 3-10 | Team-Leads plus Architecture |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Team Charter, Working Norms, Role Notes | Architecture Canvas, Goals, Constraints, Quality Attributes | Interaction Heat Map, Agreements per Pair |
Tagsno overlap | JourneyServiceService design | TeamAlignmentCollaboration | CanvasArchitectureAlignmentWorkshop | TeamAlignmentCollaborationOrganization |