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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.
Complexitydifferent
MediumLowLowLow
Timedifferent
2-4 h1-2 hHalf day initial, dann laufend1-2 Tage
Participantsdifferent
4-103-10Ein Team plus Stakeholder1-4
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogArchitecture Canvas, Goals, Constraints, Quality AttributesTeam API DocumentArchitecture Document, Context View, Runtime View, Deployment View
Tagsno overlap
JourneyServiceService design
CanvasArchitectureAlignmentWorkshop
TeamAlignmentCommunicationService
ArchitectureDocumentationCommunication
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