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Selected:Customer Journey Mapping Request for Comments Architecture Communication Canvas Architecture Inception Canvas

Criterion	UX Research Customer Journey Mapping	Architecture Request for Comments	Architecture Architecture Communication Canvas	Architecture Architecture Inception Canvas
Purposedifferent	When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.	An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.	The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.	The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.
Complexitydifferent	Medium	Medium	Medium	Low
Timedifferent	2-4 h	1-3 Wochen vom Draft bis zur Entscheidung	60-120 min	1-2 h
Participantsdifferent	4-10	3-20 Reviewer	2-8	3-8
Formatdifferent	Workshop	Async	Workshop + async	Workshop
Outputdifferent	Journey Map, Pain-point List, Opportunity Backlog	RFC document, Reviewer comments, Decision rationale, Follow-up ADR or tickets	Communication Canvas, Stakeholder Messages, Architecture Communication Plan	Inception Canvas, Risks, Goal List, Open Questions
Tagsno overlap	JourneyServiceService design	ArchitectureDecisionAsyncGovernance	ArchitectureCommunicationStakeholdersCanvas	AlignmentArchitectureCanvas

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