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Selected:Customer Journey MappingLASR (Lightweight Approach for Software Reviews)VRIO FrameworkValue Chain Analysis
| Criterion |  UX Research Customer Journey Mapping |  Architecture LASR (Lightweight Approach for Software Reviews) |  Business Strategy VRIO Framework |  Business Strategy Value Chain Analysis |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. | Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list. |
Complexitydifferent | Medium | Medium | Medium | High |
Timedifferent | 2-4 h | 3–4 h for initial assessment; preparation and deeper analysis additional | 90-180 min | Half day |
Participantsdifferent | 4-10 | 1 or a small team; particularly suitable for 3–4 people | 3-6 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks | VRIO Table, Strategic Actions | Value Chain Map, Lever List |
Tagsno overlap | JourneyServiceService design | ArchitectureQualityRiskAssessmentLean | StrategyDiagnosisBusiness modelCapability | StrategyBusiness modelDiagnosisAnalysis |